Ludham & Stalham Green Surgeries
Ludham & Stalham Green Surgeries Celebrating 70 years of the NHS! Care for all free when needed. Watch out for our newsletter and posters for news on how we will be marking this anniversary!

Job Vacancies

Relief Receptionist – GP Surgery
A fantastic opportunity has arisen for an experienced GP Receptionist to join a bustling practice based over two sites in Ludham & Stalham, Norfolk. The successful relief receptionist will earn salary of £8.47 per hour and have flexible working hours. The vacancy is on a relief basis covering for both short notice sickness and pre- planned annual leave.
The practice is a friendly, rural, 4 partner training practice. Located on the beautiful Norfolk Broads, a pleasant 25-minute drive from Norwich / Gt Yarmouth, the practice places a great importance on learning and development of every member of the team. They recognise that without a well-trained, developed and motivated workforce, they cannot deliver quality clinical services. As a relief receptionist, you will be responsible for ensuring that patients receive a friendly, attentive and professional service. The receptionist’s core duties will include, but not be limited to:

  • Ensuring efficiency of appointment system and monitor the flow of patients into consulting rooms
  • Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Advise patients of relevant charges for private services, accept payment and issue receipts, if required.
  • Respond to all queries and requests for assistance from patients and visitors ensuring visitors are signed in in line with Practice procedures
  • Enter requests for home visits onto computer including all relevant information.
  • Action requests for ambulance transportation
  • Ensure that reception and waiting areas are kept neat and tidy
  • Scanning all relevant documentation
  • Filing notes
    The successful candidate must demonstrate an understanding of patient confidentiality, a compassionate and friendly manner and have a methodical approach to detailed work. You will be working as part of a busy GP Surgery team providing excellent support and demonstrating first class customer service skills relevant to a medical practice. 
    In addition, you must possess the following key skills and experience:
  • Excellent communication skills, both written and verbal
  • Strong organisational and time-management skills
  • Ability to deal with confidential information and follow set processes
  • Good team player
  • High attention to detail
  • Good IT skill
  • Excellent telephone manner
  • Reliable, trustworthy and hardworking.

Previous experience within a GP surgery is highly desirable and the successful candidate must have a strong willingness to learn new skills.
If you wish to apply for the role of relief receptionist based in Ludham & Stalham, Norfolk, then please submit your CV with an accompanying covering letter explaining how your skills and experience make you an ideal candidate for this position to: 




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